Contact
betix.support@gmail.com
Including your app version, device model and steps to reproduce the issue speeds up the resolution. Do not send API keys, passwords or payment-card details.
Frequently asked questions
My subscription isn't showing up, what should I do?
Make sure the account you purchased with on Google Play matches the account used in the app. Reopen the app and try the restore-purchases option on the VIP screen. If the issue persists, you can share your order number; do not send card details.
How do I turn off notifications?
You can use the in-app notification settings, or your device's Settings → Apps → BETIX → Notifications.
How do I request deletion of my data?
Put "Data Deletion Request" in the email subject line. We may ask for the technical identifier shown in the app or limited device-related information to locate the correct anonymous record. Do not send ID documents, passwords or payment-card details.
Are the predictions guaranteed to be correct?
No. BETIX provides statistical data; no analysis is a guarantee of certainty or financial gain.